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1825 Village Center Circle
Suite 110, Las Vegas, NV 89134

Legal

Privacy Policy

Effective Date: June 29, 2026

SoftTouch Studio Med Spa (“SoftTouch Studio,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a form, book an appointment, request a consultation, communicate with us, receive treatments or services, or otherwise interact with our website and services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1.Information We Collect

We may collect personal information and non-personal information from you.

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment, booking, and consultation details
  • Treatment preferences and areas of interest
  • Information related to the treatments or services you are interested in
  • Health and wellness information you voluntarily provide that is relevant to your treatment or consultation
  • Communication preferences
  • Form and inquiry submissions
  • Messages, inquiries, or other information you choose to provide

Non-personal information may include:

  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Time spent on our website
  • Referring website
  • General location information
  • Website usage and analytics data

We may collect information directly from you, automatically through website technologies, or from third-party platforms and service providers that help us operate our business.

2.How We Collect Information

We may collect information when you:

  • Visit our website
  • Fill out a contact form
  • Submit an inquiry or lead form
  • Request a consultation
  • Book an appointment or consultation
  • Subscribe to offers, updates, or other communications
  • Join our VIP membership program or other promotions
  • Contact us by phone, email, SMS, chat, or social media
  • Interact with our advertisements or marketing campaigns
  • Engage with our staff or providers during a visit

We may also collect information through cookies, tracking pixels, analytics tools, CRM systems, payment processors, advertising platforms, forms, and other third-party tools.

3.How We Use Your Information

We may use your information to:

  • Provide medical spa, aesthetic, and wellness services
  • Respond to inquiries and requests
  • Schedule and manage appointments and consultations
  • Match you with appropriate treatments or providers
  • Coordinate your care with licensed providers and partners where applicable
  • Send service-related and transactional communications
  • Send appointment updates, offers, and other communications you have requested
  • Send marketing or promotional communications where permitted
  • Process payments or fees where applicable
  • Improve our website and services
  • Personalize user experience
  • Analyze website traffic and campaign performance
  • Maintain security and prevent fraud
  • Comply with legal, regulatory, health, and consumer-protection obligations
  • Enforce our Terms and Conditions
  • Manage client relationships and business operations
4.SMS Messaging Program

4.1 SMS Program Overview

SoftTouch Studio Med Spa operates an SMS messaging program for clients, prospects, and partners. By submitting your phone number through our website, contact form, booking page, or other communication channels, and by checking the applicable SMS consent box(es), you opt in to receive text messages from SoftTouch Studio Med Spa to the phone number you provided.

4.2 How to Opt In to SMS

You may opt in to receive SMS messages from SoftTouch Studio Med Spa by:

  • Submitting our contact form with the applicable SMS consent checkbox(es) ticked

  • Submitting a booking or appointment request form with the SMS consent checkbox ticked

  • Providing your phone number through any other SoftTouch Studio Med Spa form, booking page, or communication channel where SMS consent is explicitly requested

Both consent checkboxes are unchecked by default and are optional. You may submit any of our forms without opting in to SMS.

4.3 Types of SMS Messages You May Receive

Depending on which consent option(s) you select, you may receive the following types of messages:

  • Service / transactional messages: appointment confirmations, appointment reminders, booking updates, consultation follow-ups, treatment aftercare information, and other service-related notifications.

  • Marketing / promotional messages: promotions, special offers, new treatments, events, and other promotional communications.

4.4 Message Frequency and Costs

Message frequency varies based on your interactions and preferences. Message and data rates may apply, and are billed by your wireless carrier. Consent to receive SMS messages is not a condition of purchase or of using our services.

4.5 How to Opt Out of SMS

You may opt out of SMS messages from SoftTouch Studio Med Spa at any time by replying STOP to any text message you receive from us. After you reply STOP, you will receive one final confirmation message and will not receive further SMS from us unless you opt in again.

4.6 How to Get Help

You may request help by replying HELP to any text message you receive from us. You may also contact our support team using the contact information in Section 4.8 below.

4.7 No Sharing of SMS Opt-In Information

No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

SoftTouch Studio Med Spa does not sell, rent, lease, or trade your mobile information, phone number, or SMS consent data. SMS opt-in data and consent are excluded from any data sharing described elsewhere in this Privacy Policy and will not be shared with any third parties for their own marketing purposes.

Your phone number and SMS consent information may only be processed by our authorized service providers (such as wireless carriers, messaging aggregators, and messaging platforms) solely for the purpose of delivering the SMS messages you have opted in to receive.

4.8 SMS Support Contact

For questions about our SMS messaging program, to manage your SMS preferences, or to request assistance:

  • Email: info@softtouchstudiomedspa.com

  • Phone: (725) 340-2138

  • Address: 1825 Village Center Circle, Suite 110, Las Vegas, NV 89134

5.Email Communications

If you provide your email address, we may send you emails related to your inquiry, services, appointments, account, treatments, offers, or promotional messages.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send you non-promotional messages related to services, appointments, security, legal notices, or account administration.

6.Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to collect information about how visitors use our website.

These technologies may help us:

  • Remember user preferences
  • Understand website traffic
  • Improve website functionality
  • Measure marketing campaign performance
  • Deliver relevant advertising
  • Prevent fraud and improve security

You may control cookies through your browser settings. If you disable cookies, some parts of our website may not work properly.

7.How We Share Information

We may share personal information only as necessary for legitimate business, legal, operational, or service-delivery purposes.

SMS opt-in data and consent are excluded from all sharing categories listed below and will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

Subject to the SMS exclusion above, we may share information with:

  • Licensed providers and professionals affiliated with or working with our medical spa
  • Laboratories, pharmacies, and other licensed partners, when applicable to your treatment
  • Website hosting providers
  • CRM and automation platforms
  • Email service providers
  • SMS carriers, aggregators, and messaging platforms (solely to deliver opted-in messages, not for third-party marketing)
  • Appointment scheduling tools
  • Analytics providers
  • Advertising platforms
  • Payment processors, where applicable
  • Customer support tools
  • Contractors or service providers assisting with our services
  • Legal, accounting, or compliance advisors
  • Law enforcement or government authorities where required by law
  • Business successors in connection with a merger, sale, transfer, or reorganization

We require service providers to use personal information only for the services they provide to us and to protect it appropriately.

We do not sell personal information for monetary compensation.

8.Third-Party Services

Our website and services may include links, integrations, widgets, tools, or services from third-party platforms.

These third parties may collect or process information under their own privacy policies.

Third-party services may include, but are not limited to:

  • Website hosting platforms
  • CRM systems
  • Email platforms
  • SMS and phone providers
  • Payment processors
  • Analytics tools
  • Advertising platforms
  • Scheduling tools
  • Map and location services
  • Security and performance tools

We are not responsible for the privacy practices, content, policies, or security of third-party websites or services.

You should review the privacy policies of any third-party platforms you use or access through our website or services.

9.Payments and Billing Information

If you make a payment to us, your payment information may be processed by third-party payment processors.

We do not store complete credit card details unless expressly stated or permitted through a secure payment provider.

Payment processors may collect and process your information according to their own terms and privacy policies.

10.Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of your information.

If you believe your information has been compromised, please contact us immediately.

11.Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, and as required by health, recordkeeping, and other rules applicable to our business.

This may include retaining information to:

  • Provide services
  • Maintain business and service records
  • Complete and document services
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Collect fees
  • Prevent fraud
  • Enforce agreements
  • Maintain compliance with messaging or communication rules

When information is no longer needed, we may delete, anonymize, or securely store it as required or permitted by law.

12.Your Privacy Choices and User Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing
  • Unsubscribe from marketing emails
  • Opt out of SMS communications by replying STOP
  • Opt out of certain targeted advertising
  • Withdraw consent where processing is based on consent
  • Update or correct your contact information
  • Request information about how your data is used or shared

To exercise your rights, contact us using the details provided at the end of this Privacy Policy.

We may need to verify your identity before processing your request.

13.California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Subject to certain exceptions, California residents may have the right to:

  • Know what personal information we collect
  • Know how we use and disclose personal information
  • Request access to personal information
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Opt out of the sale or sharing of personal information
  • Limit certain uses of sensitive personal information, where applicable
  • Not be discriminated against for exercising privacy rights

SoftTouch Studio Med Spa does not sell personal information for monetary compensation.

If we use advertising or analytics tools that may be considered “sharing” under California law, you may contact us to request opt-out options.

14.Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

These may include rights to access, correct, delete, or obtain a copy of personal information, as well as the right to opt out of certain processing activities.

If you are a resident of a state with applicable privacy rights, you may contact us to exercise those rights.

15.International Users

If you access our website or services from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate.

Data protection laws in those countries may differ from the laws in your country.

By using our website or services, you consent to the transfer and processing of your information as described in this Privacy Policy.

16.European and UK Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

Depending on the circumstances, these rights may include:

  • Accessing your personal information
  • Correcting inaccurate information
  • Requesting deletion
  • Restricting or objecting to processing
  • Requesting data portability
  • Withdrawing consent
  • Filing a complaint with a data protection authority

Our legal basis for processing personal information may include consent, performance of a contract, legal obligations, and legitimate business interests.

17.Children's Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

If you believe a child has provided us personal information, please contact us.

18.Do Not Track Signals

Some browsers offer “Do Not Track” signals.

Our website may not currently respond to Do Not Track signals.

You may still manage cookies and tracking preferences through your browser settings or applicable opt-out tools.

19.Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Last Updated” date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

20.Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

SoftTouch Studio Med Spa

1825 Village Center Circle, Suite 110, Las Vegas, NV 89134

Website: www.softtouchstudiomedspa.com

Email: info@softtouchstudiomedspa.com

Phone: (725) 340-2138

Overview

This Privacy Policy describes how SoftTouch Studio Med Spa (“we,” “us,” or “our”) collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us (“Consumers”). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide. We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.

Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.

Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We may use your information to provide you with our spa services and to respond to your inquiries.

Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.

Website Improvement: We may use your information to analyze and improve our website’s functionality, content, and user experience.

Sharing Your Information

We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:

Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.

Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.

Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.

Your Choices and Rights

You have the following rights regarding your information:

Access: You can request access to the personal information we hold about you.

Rectification: You can request corrections to inaccuracies in your personal information.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at:

SoftTouch Studio Med Spa

1825 Village Center Circle, Suite 110

Las Vegas, NV 89134

1825 Village Center Circle Suite 110
Las Vegas, NV 89134

(702) 710-1771